Generic AI tools continue to fall short for dealers | CBT News x Lotlinx

A recent Lotlinx survey found that roughly 80% of dealers use generative AI tools on a weekly basis. Despite this adoption, the primary use cases remain concentrated in sales and marketing functions, signaling considerable untapped potential across dealership operations.

Watch the latest CBT News episode of Driving Solutions with Jim Fitzpatrick where Kerri Wise and Lance Schafer break down how dealers are putting AI to work today and where it’s all headed.