How technology is enabling better customer focused practices in 2023

As the market shows signs of recovery, dealers increasingly want to know what the new normal will be, and what actions they should take in preparation.

Carla Wade is the Vice President of Customer Care at Lotlinx, a digital, retail-focused platform giving storeowners the ability to increase their operational control.

At the 2023 NADA Show, CBT News anchor Jim Fitzpatrick had the chance to sit down with her to discuss her new position and what she expects to see in 2023.

Read the full story on CBT News.

About CBT News:

CBT Automotive Network is a highly targeted, multi-media platform for retail automotive executives and managers. With digital channels including a daily newscast, informative website, daily eNewsletters, webinar services and 9 network shows hosted by the industry’s top trainers and thought leaders, CBT is the “go to” source for dealership staff from the showroom to the service bay. Explore CBT News content.

About Lotlinx:

Lotlinx empowers automobile dealers with data and technology to give the best possible market advantage on every vehicle transaction. Lotlinx offers a suite of features such as real-time market analysis, inventory management, and precision targeted vehicle advertising. Dealers leverage the platform to identify potential inventory risks and execute VIN-specific strategies enabling them to move inventory faster and more efficiently.

To start leveraging Lotlinx technology at your dealership, request a free, individualized Inventory Risk Analysis. 

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